RewardMore Blog

Exploring all the areas where customer experience and repeat visits intersect

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How Small Business Owners Get Their Groove Back

By | on 19, Sep 2017 |   Small Business Support

You are an inspired person. You have a passion and did more than dream, you took that passion and turned it into a business. Read More

5 Things to Know Before Promoting on Groupon

By | on 12, Sep 2017 |   Small Business Marketing

Small business marketing is no simple task. From outlining your strategy to analyzing your campaigns, there are many time consuming steps and each one requires proficiency for the whole plan to work. [...] Read More

Which Clients are My Rewards Program For?

By | on 07, Sep 2017 |   Customer Retention

A retail service business has two pathways for revenues: new clients and repeat visits. Yes new clients are important, as there are no repeat visits without first visits. However, research shows that [...] Read More

5 Ways to Inspire Employees to Deliver a Great Customer Experience

By | on 05, Sep 2017 |   Customer Experience

The customer experience has always been a driver for business success, but in the era of social media, this is truer than ever. Owners are invested and driven to achieve success, but how do they get t[...] Read More

When to Elevate a Support Ticket to Get Better Customer Service

By | on 01, Sep 2017 |   Customer Experience

Nobody wants to deal with customer support. It means something has gone wrong and you don't have the tools to fix it. The numerous companies you have to work, with being a business owner today, means [...] Read More

Is Your Business Caught in the Daily Deal Trap?

By | on 30, Aug 2017 |   Small Business Marketing

Many businesses unknowingly get snared in the daily deal trap with promises of new clients and repeat visits, only to find they couldn’t get out. You can prevent this by learning how to setup Groupon [...] Read More

What You Need to Know Before Offering Memberships

By | on 25, Aug 2017 |   Customer Retention

Repeat visit clients spend up to 10x more than first visit clients, according to research. This means that any service-based business must have client retention programs in place to be successful. Mem[...] Read More

Using Rewards Instead of Comps for Better Customer Support

By | on 23, Aug 2017 |   Customer Experience

No matter how hard we try, we just can't please everyone. Every business experiences customer complaints, whether it's their fault or not. Learning how to satisfy a disgruntled client with a solution [...] Read More

Why Treating Clients Like They Matter, Matters

By | on 17, Aug 2017 |   Customer Experience

Treating clients like they matter is the foundation upon which business is built. It was absolutely vital 100 years ago when we knew all of our customers. In the last few decades, however, customer su[...] Read More

What a G.R.E.A.T. Customer Support Response Looks Like

By | on 17, Aug 2017 |   Small Business Support Customer Experience

A customer complaint is an investment in your company. Knowing how to flip their negative emotional experience into a positive one can often turn a complainer into a promoter. This process is simple, [...] Read More

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